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Adoption of digital channels continues to increase in U.S. contact centers. According to Canam Research, 83% of contact centers in the U.S. report using one or more channels in addition to their voice channel.
Cyber security is defined as advanced technology that protects computer systems, programs, and networks from digital attacks.
Blockchains, by design and definition, defines a specific type of database… they are a write-once read-only database.
The study conducted by Mindtree found most businesses are well underway with AI experimentation.
Snapchat was the first social media app to introduce the concept of Stories and is now leading the augmented reality (AR) revolution.
Google Ads (AdWords) is a similar tool but it does not allow marketing campaigns to be run across multiple engine accounts.
DSP (Demand Side Platform) is a programmatic buying platform that agencies/trade desks can utilize in order to buy Real-Time Bidding ad inventory.
The mobile application market is speculated to grow at significantly higher rates attributing to the rise in the number of smartphone users all over the world due to reduced prices of mobile phones as well as data.
Employers in the United Kingdom continued their quest in Q2 2019 to hire software developers and programmers and professionals with core IT skills.
Like all electronics, television sets are more complicated than they’ve ever been. We all know by now that Smart TVs are the current standard but how do they differ from Android TV?