Introduction and scope

This Privacy Notice was created by W.Y. – SGPS, S.A. (hereinafter referred to as “WYgroup”, “we”, “us”, and “our”) to demonstrate that we respect the privacy of all users of WYgroup websites and to recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner with that information.

This Privacy Notice outlines how we use your Personal Information. If you just want to know how we use cookies, any information collected through cookies or similar technologies, please click here.

Responsible for Data Processing (Data Controller)

The responsible for data processing in the case of www.bi.wygroup.net is WYgroup, a company incorporated in Portugal, with registered office located at:

Av. Marginal, Edifício Parque Oceano, 4º H

2780-322 St. Amaro de Oeiras

Portugal

When submitting a registration form on this website, the responsible for Data Processing may vary depending on the actual offer or purpose of the data collection and in any case, referred to in the Privacy Notice of each individual registration form. The data protection officer of WYgroup is Rui Faias (dpo@wygroup.net).

Information we collect

WYgroup may request that you supply us with Personal Information. Generally, this information is requested when you voluntarily want us to provide you with information. Information that we may gather about you when you use this website:

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

1.   Identity Data includes first name and last name.

2.   Contact Data means the data we use to contact you including your Country, address, email address and telephone number.

3.   Technical Data means details about the device(s) you use to access our website including your internet protocol (IP) address, browser type and version, location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

4.   Usage Data means we may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

5.   Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are tags and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Examples of Cookies we use:

1.   Session Cookies. We use Session Cookies to operate our Service.

2.   Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

3.   Security Cookies. We use Security Cookies for security purposes.

How we use the information

We use, store, and process information, including personal information, about you to provide, improve, and develop the Services, create and maintain a trusted and safer environment and comply with our legal obligations. We will only use your information data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To improve customer service

The information you provide helps us respond to your customer service requests and support needs more efficiently.

To personalize the user experience

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

To improve our Site

We may use feedback you provide to improve our products and services.

To run a promotional campaign, contest, survey or other Site feature

To send Users information they agreed to receive about topics we think will be of interest to them.

If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

We use, store, and process information, including personal information, about you to provide, improve, and develop the Services, create and maintain a trusted and safer environment and comply with our legal obligations. We will only use your information data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Retention Period

In the event that WYgroup is treating and using your Personal Data in a manner permitted by law or with your consent, WYgroup will store your information only for the time required to fulfill the purposes set forth above, or until you raise an objection as to whether WYgroup uses your Personal Data (when WYgroup has a legitimate interest in the use of your Personal Data), or until such time as you withdraw your consent (when you have consented that WYgroup uses your Personal Data).

However, in cases where WYgroup is obliged by law to keep your Personal Data for a longer period, or when your Personal Data is required for WYgroup to lodge or defend against legal claims, WYgroup maintains your Personal Data until the end of the relevant retention period or until the claims in question have been resolved.

We may disclose your information to

1.   Our third-party service providers who perform functions on our behalf in connection with the operation of the Sites e.g., providers who host and manage data;

2.   Our third-party analytics partners to analyze Site traffic and understand customer needs and trends.

3.   Our group agencies, subsidiaries or other affiliated companies (“affiliated companies”) for operational, marketing and promotional purposes;

4.   A third-party purchaser of all or any of our assets, where such information is one of the assets transferred;

5.   A third party if we are required to do so by law, with respect to copyright and other intellectual property infringement claims, or if we believe that such action is necessary to: (a) fulfil a government request, including for national security or law enforcement reasons; (b) conform with the requirements of the law or legal process; (c) protect or defend our legal rights or property, our Sites, or other users; or (d) in an emergency to protect the health and safety of our Sites’ users or the general public.

If you give us a consent

Where you have provided consent, we share your information, including personal information, as described at the time of consent, such as when you participate in promotional activities conducted by WYgroup partners or third parties, for example during conferences.

Information to third parties

WYgroup may send your Personal Data to other group agencies, affiliates and third parties to help WYgroup process your Personal Data for the purposes set out in this Privacy Notice. We may disclose your Personal Data if we or any of our assets are the subject of a sale or similar corporate transaction. We will ensure that the third parties who receive your Personal Data are required to keep it confidential.

When WYgroup reasonably believes that it’s required by law, WYgroup may disclose Personal Information to third parties in order to investigate, prevent, or take action regarding suspected or actual unlawful or otherwise prohibited activities, including, but not limited to, fraud.

Information to third parties

WYgroup may send your Personal Data to other group agencies, affiliates and third parties to help WYgroup process your Personal Data for the purposes set out in this Privacy Notice. We may disclose your Personal Data if we or any of our assets are the subject of a sale or similar corporate transaction. We will ensure that the third parties who receive your Personal Data are required to keep it confidential.

When WYgroup reasonably believes that it’s required by law, WYgroup may disclose Personal Information to third parties in order to investigate, prevent, or take action regarding suspected or actual unlawful or otherwise prohibited activities, including, but not limited to, fraud.

Data security

The web servers that WYgroup is running on are built using a modern web framework designed with security in mind. We follow best security practices, keep up to date with bugs and security patches and apply security updates to our systems in a very prompt manner. We have tools in place to detect abnormal behavior and have an internal security team responsible for keeping our security up to date.

Information and processing

As a global company, WYgroup has subsidiaries and external service providers inside and outside the European Union (the “EU”). As a consequence, whenever we use or otherwise treat your Personal Data for the purposes described in this Privacy Notice, we may transfer your information to countries outside the EU, including those where the level of data protection is not comparable to that applied in the EU.

Whenever such a transfer occurs, we will put in place appropriate safeguards (such as Standard Contractual Clauses, according to EU Commission Decision 87/2010/EC or any future replacement) to ensure your information is protected.

Rights of the Data Subject

You may request from us, at any time, information about what Personal Data WYgroup treats about you, and the correction or deletion of such Personal Data.

Please note, however, that WYgroup may only delete your Personal Data if there is no legal obligation or prevailing right on the part of WYgroup to maintain such Personal Information. Also note that if you request that WYgroup delete your Personal Data, you will not be able to continue to use any WYgroup service that requires us to use your Personal Data.

If WYgroup uses your Personal Data based on your consent or enters into a contract with you, you may also ask WYgroup for a copy of the Personal Data you have made available to WYgroup. In this case, please contact WYgroup through the email address dpo@wygroup.net and indicate the information or treatment activities to which your request refers, the format in which you would like to receive this information and if the Personal Data should be sent to you or another recipient. WYgroup will carefully consider your request and will decide together how best to comply with you. Please note that, for security reasons, WYgroup will have to ask you to provide information to confirm your identity.

In addition, you may request that WYgroup will prevent further processing of your Personal Data in the event of any of the following: (i) when you declare that the Personal Data that WYgroup holds about you is incorrect (but only as long as WYgroup requires to verify the accuracy of the relevant Personal Data); (ii) when there is no legal basis for the processing of your Personal Data by WYgroup and requires WYgroup to prevent further processing of your Personal Data; (iii) when WYgroup no longer requires your Personal Data, but you claim that you need WYgroup to retain such data in order to claim or exercise legal rights or defend yourself against third party claims; or (iv) when you object to the processing of your Personal Data by WYgroup (based on the legitimate interest of WYgroup), for as long as is necessary to verify whether WYgroup has an existing interest or obligation with respect to the processing of your Personal Data. Please forward any such request to dpo@wygroup.net.

More information about your rights as a Data Subject can be found on the European Commission “My rights” web page.

Our policy towards children

This website is not intended or designed to attract children under the age of 16. We do not knowingly collect Personal Information from or about any person under this age. If you are under 16 years old and wish to ask a question or use this site in any way which requires you to submit your Personal Data, please get your parent or guardian to do so on your behalf.

Right to complain

If you believe that WYgroup is not processing your Personal Data in accordance with the requirements set out herein or with the applicable EU data protection legislation, you may at any time file a complaint with the data protection authority of the EU country where you reside, or with the data protection authority of the country or state where WYgroup has its registered office.

The data protection authority of the country where WYgroup has its registered office is CNPD – Comissão Nacional de Protecção de Dados (www.cnpd.pt).

Changes to this privacy notice

From time to time, WYgroup may need to update or modify this Privacy Notice, to reflect changes in our business practices, data collection practices or organization. We reserve the right to amend this Privacy Notice at any time, for any reason, without notice to you, other than the posting of the amended Privacy Notice on the websites. It is strongly recommended that you check the website often, referring to the date of the last modification listed at the top. We will in any case not reduce your rights under this Privacy Notice without your explicit and informed consent.

If you do not agree to the changes, you should discontinue your use of the website, and cease providing Personal Information to us, prior to the time the modified Privacy Notice takes effect. If you continue using the website or provide Personal Information after the modified Privacy Notice takes effect, you will be bound by the modified Privacy Notice.

Lawful Use of Personal Data

In the following cases, WYgroup is permitted to treat your Personal Data under applicable data protection law.

Ensure compliance

WYgroup and its products, technologies and services are subject to the legislation on exports from several countries, including in particular the laws of the European Union and its Member-States. You acknowledge that, under applicable export laws, trade sanctions and embargoes declared by these countries, WYgroup is required to take measures to prevent entities, organizations and partners, listed in sanctioned partner lists issued by government authorities, access certain products, technologies and services through the WYgroup web pages or other delivery channels controlled by WYgroup.

This may include (i) automatic verifications of all user registration data, as provided herein and other information provided by a user on his or her identity, regarding the sanctioned partner lists; (ii) regular repetition of such checks, whenever a list of sanctioned partners is updated or when a user updates their information; (iii) block access to WYgroup services and systems in the event of potential correspondence; and (iv) contact a user to confirm their identity in the event of a potential match.

In addition, you acknowledge that any information necessary to control your options regarding the handling or use of your Personal Data or receipt of marketing materials (i.e. depending on the country where the relevant company of the WYgroup operates, whether the user has expressly consented to or cancelled the receipt of marketing materials) may be archived and transmitted to WYgroup or Group members as necessary to ensure compliance.

Forwarding of your Personal Data to other WYgroup companies

WYgroup may transfer your Personal Information to other entities in the WYgroup. Please consult here the current list of WYgroup companies. In such cases, these entities will use your Personal Data for the same purposes and under the same conditions as summarized in this Privacy Notice. If you have any questions or concerns regarding our Privacy Notice, please send a detailed message to dpo@wygroup.net or by mail to the address:

WYgroup

Av. Marginal, Edifício Parque Oceano, 4ºH

2780-322 St. Amaro de Oeiras

Portugal